Have you suffered from poor financial advice?

Sometimes when Greg meets a new client and looks over their affairs he considers that they have received financial advice that is not in their best interests or appropriate to their circumstances.

Common examples of this include:

  • inappropriate “switching” of insurance products to generate additional revenue for the adviser;
  • recommending investment in off-the-plan apartments (and typically not disclosing conflicts of interest, i.e. hidden commissions);
  • failing to recommend investments that are suited to the risk profile of the client, as understood by a reasonable financial planner; &
  • failing to provide advice in the form required by the Corporations Act.

The good news is acumen advisers may be able to help you.

Greg is experienced at representing clients when lodging complaints. These are usually raised in either the Financial Ombudsman Service (FOS) or the Credit & Investments Ombudsman (CIO) which from 1 November 2018 will be known as the Australian Financial Complaints Authority (‘AFCA’).

AFCA is  a consumer friendly facility that allows aggrieved financial planning clients to recover losses from their advisers and financial service providers in a quick, cheap and simple forum. They do not have the complexity and stress of a court case, and are completely free to consumers.

Greg’s fees for preparing and presenting a complaint are usually tax-deductible. We also offer generous payment terms for this type of work, as we do not want to add to your stress. If you feel you have suffered a financial loss contact Greg on Greg@acumenadvisers.com.au.

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